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Date: 04-Aug-2017

Location: Hong Kong 

Department: Information Technology –  IT Solution Centre, People & Lean

Reports to: Application Manager

 

The Solution Lead, in collaboration with key stakeholders, should understand how and how well the business is supported by the IT product or applications in your area.  You are responsible for ensuring the successful delivery of IT product or application with high quality deliverables that are aligned with the business vision and goals by managing a very energetic team using different delivery methodologies.

 

Key Responsibilities:

Business Engagement

  • Support pre-project consulting for a portfolio pipeline of initiatives
  • Capture and communicate business direction, challenges and requirements
  • Focus on small to medium scale initiatives
  • Support business process change
  • Recommends commercially and technically viable ideas to improve the business performance
  • Develop and maintain a cross departmental view of IT and business

Technology Design and Implementation

  • Work closely with the developers, analyst and architects to architect and develop the best technical design.  Conceptualise and propose solution approaches
  • Planning, designing, developing, implementing, and supporting IT products and applications to meet the customer needs
  • Provide an escalation point for solution analysts in order to deliver business solutions that include technology implementations and/or adaptations
  • Recommends and implements simple continuous improvement of standard Cathay IT Practices
  • Keep abreast of latest trends in technology, industry and corresponding business domain

Project Delivery

  • Focus on medium to large scale initiatives
  • Initiate, define, plan and execute tasks / initiatives
  • Test all solution aspects including but not limited to security, performance, integration
  • Facilitate project progress through relevant gates
  • Manage the day-to-day activities of the software development team and external 3rd parties as required
  • Identifying areas of risk and prepare strategies for mitigation for the projects

People Management

  • Contribute to team resource planning
  • Manage external 3rd parties as required
  • Keep abreast of latest trends in technology, industry and corresponding business domain

The Solution Lead may also:

  • Be directly involved in implement solutions in an Agile development team
  • Directly manage one or more Solution Analysts
  • Perform the role of surrogate Product Owner / BU SME (generally Senior)
  • Coach Solution Analysts on any aspect of their role

 

Key Requirements

  • Degree qualification in Information Technology related discipline, Masters preferred
  • 8+ years of related IT experience covering but not limited to:
    • Software development
    • System analysis
    • Business analysis
    • Solution definition
    • System Testing
  • Proven extensive client facing experience with successful relationship management
  • Outstanding verbal and written communication skill
  • Professional, passionate, innovative, self-motivated and able to present solutions to diverse groups of stakeholders
  • Excellent analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
  • Proven troubleshooting skills; ability to identify patterns and generate ideas
  • Proactive ‘can do’ attitude and sense of urgency
  • Airline or travel industry or HR systems knowledge is highly beneficial
  • Solid software development skill is highly beneficial
  • With IT Infrastructural background e.g. Dev Ops / Cloud platform is an added advantage
  • Consulting background is highly beneficial

Application Deadline 20 August 2017

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

 


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